To Speak to a Local Resource Operator: (330) 263-6363

Childcare:  Due to the Governor's Order, only Pandemic Childcare Centers are to be open at this time. Effective 3/26/2020.  There are three Pandemic Childcare Centers in Wayne County:

1. YMCA, Wooster Location (330) 264-3131

2. YMCA, Orrville Location  (330) 683-2153

3. Trinity Christian Preschool, Orrville (330) 682-1806

Mortgage/Rental Assistance: Beginning April 1, 2020 individuals/families affected by COVID-19 may be eligible for mortgage/rental assistance.  Please contact Brenda at Salvation Army-Wooster to see if you are qualified.

(330) 264-4704

Prevention Retention & Contingency Fund at Wayne County Job and Family Services will assist with Rent, Mortgage, Car Repairs, Childcare and Utility payments for qualified people affected by COVID-19.  Read Criteria and Application.  Contact Wayne County Job and Family Services with any questions.

(330) 287-5800

Free Internet to Families without current service.  Provided by MCTV.  See Details Here:  Free Internet Access

Dominion East Ohio Customers: There will be no shut off for nonpayment and will be reconnecting residential customers whose service were shut off.

Call 1-800-362-7557

Wayne County Streetcard: One pager with local resources.

AEP Customers: Disconnections for non-payment have been temporarily suspended.  Customers are urged to keep current on payment if possible.  If you anticipate problems paying contact AEP:

Columbia Gas Customers: Disconnections are temporarily suspended.  If you are having trouble making payments, please contact Columbia Gas at

(800) 344-4077

City of Wooster Utilities: If you are experiencing trouble making your payments, assistance will be considered on a case by case basis. Please call the City to discuss (330) 263-5228

Holmes-Wayne Electric Customers:  Disconnections for non-payment and late charges are temporarily suspended.  Please contact with any questions: (866)674-1055.

City of Orrville Utilities: If you are experiencing trouble making your utility payments, assistance will be considered on a case by case basis. Please call Orrville Utilities to discuss (330) 684-5020 or email

City of Rittman Utilities: No services will be disconnected.  If you receive a shut off notice, water will not be shut off until at least April 1, 2020. Further details to come.

Centerra Co-op Propane Customers:  Temporarily suspending propane shut off notices.  If you are experiencing trouble paying your bill, please call (419)281-2153 x3

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