To Speak to a Local Resource Operator: (330) 263-6363
Childcare: Due to the Governor's Order, only Pandemic Childcare Centers are to be open at this time. Effective 3/26/2020. There are three Pandemic Childcare Centers in Wayne County:
1. YMCA, Wooster Location (330) 264-3131
2. YMCA, Orrville Location (330) 683-2153
3. Trinity Christian Preschool, Orrville (330) 682-1806
Mortgage/Rental Assistance: Beginning April 1, 2020 individuals/families affected by COVID-19 may be eligible for mortgage/rental assistance. Please contact Brenda at Salvation Army-Wooster to see if you are qualified.
Free Internet to Families without current service. Provided by MCTV. See Details Here: Free Internet Access
Dominion East Ohio Customers: There will be no shut off for nonpayment and will be reconnecting residential customers whose service were shut off.
Wayne County Streetcard: One pager with local resources.
AEP Customers: Disconnections for non-payment have been temporarily suspended. Customers are urged to keep current on payment if possible. If you anticipate problems paying contact AEP: https://aepohio.com/contact/
Columbia Gas Customers: Disconnections are temporarily suspended. If you are having trouble making payments, please contact Columbia Gas at
City of Wooster Utilities: If you are experiencing trouble making your payments, assistance will be considered on a case by case basis. Please call the City to discuss (330) 263-5228
Holmes-Wayne Electric Customers: Disconnections for non-payment and late charges are temporarily suspended. Please contact with any questions: (866)674-1055.
City of Orrville Utilities: If you are experiencing trouble making your utility payments, assistance will be considered on a case by case basis. Please call Orrville Utilities to discuss (330) 684-5020 or email
City of Rittman Utilities: No services will be disconnected. If you receive a shut off notice, water will not be shut off until at least April 1, 2020. Further details to come.
Centerra Co-op Propane Customers: Temporarily suspending propane shut off notices. If you are experiencing trouble paying your bill, please call (419)281-2153 x3